from princh.com

We've heard this in various versions especially this past half year when Federal Funding for libraries in America is under attack. This article (click on the graphic above) articulates 4 core concerns of library users that are well worth reviewing.

1. A Good Range of Books - including free access to various ebooks, eAudiobooks, eMagazines and newspapers!
   
2. Longer Opening Hours -after work/school or during the weekend.
3. Core Library Service for Free - access to information but also to the library’s facility (use entices new library patrons)
4. Help from Knowledgeable Librarians - representing the human Google of your local community. You have THAT covered right?

Click on this image to open the beautifully produced vid in a separate window.

princh.com

I note that Libby, the Overdrive App is referenced in this Danish article. @OverdriveLibs

Part Two of the princh.com article, "5 other services users wish to find in a library (and how libraries offer them)"  can be read here: http://bit.ly/2ujOQOv