"...engaging and listening to members of a community about what they need is one of the most effective ways to improve urban regions." - Cynthia E. Smith, Curator of Socially Responsible Design at the Smithsonian Cooper-Hewitt, National Design Museum.
Here is the article in Architectural Record where Ms. Smith is interviewed. We can all learn from projects everywhere in our increasingly interconnected world.
It's the only effective way that you are going to improve your effectiveness in your library within your community too.
How are you and your library responding to and being responsible within your community and city?